※ Before contacting us, please check the FAQ. Please note that we do not accept returns, exchanges, or changes to the shipping address after shipment. For distributorship or media enquiries, please contact us at oversea@oriolus.jp

※Oriolus Japan is the official distributor of Oriolus products in Japan; however, please note that it is not the manufacturer’s official website. For products purchased from other retailers, we kindly ask you to contact the store where the purchase was made for further assistance.

※ For repairs and support, we primarily offer assistance to customers who purchased their products directly from our website. If you bought your product from another retailer, please contact them directly for support.
Please note that if you contact us directly without going through the retailer, we may not be able to assist you.
Thank you for your understanding.

※ お問い合わせは、日本語か英語にてお願いいたします。